Get help the way that works best for you—over chat, email, or a live phone call. Our EHR customer service team provides fast, personalized responses with clear instructions, helpful links, and screenshots.

Find answers fast with our library of help articles, troubleshooting guides, and video tutorials, all in the Curealog Help Center—plus free clinical and business resources to grow your practice.

What we did

• Launched 24/7 multi-channel support via live chat, phone, and email with EHR-specialized agents.
• Built an intelligent Help Center with searchable articles, video tutorials, and step-by-step guides.
• Provided dedicated one-on-one onboarding sessions for new practices and EHR migrations.
• Integrated contextual in-app help that surfaces relevant guidance based on user activity.
• Curated free on-demand webinars, clinical resources, and practice-growth tools for ongoing success.